Privacy Policy

Effective Date: September 18, 2024

At The Bodhi at Flat Mountain Estates ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or book a stay with us.

Information We Collect

Personal Information

When you make a reservation or contact us, we may collect:

• Name and contact information (email, phone, address)
• Payment and billing information
• Booking preferences and special requests
• Communication history with our team

Website Usage Information

We automatically collect certain information when you visit our website:

• IP address and browser information
• Pages visited and time spent on our site
• Referring website information
• Device and operating system details

How We Use Your Information

We use your information to:

• Process Reservations: Confirm bookings, process payments, and manage your stay
• Communicate: Send booking confirmations, updates, and respond to inquiries
• Improve Services: Enhance our website and guest experience
• Legal Compliance: Meet legal obligations and protect our rights

Information Sharing

We do not sell, trade, or rent your personal information. We may share your information only in these circumstances:

• Service Providers: Third-party companies that help us operate our business (payment processors, cleaning services, etc.)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or transfer of assets

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking

Our website uses cookies to improve your browsing experience. Cookies are small files stored on your device that help us:

• Remember your preferences
• Analyze website traffic
• Provide personalized content

You can control cookies through your browser settings, but disabling them may affect website functionality.

Your Rights

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

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